General
Can I repost your art?
Do not repost without permission. Please ask first!!
What art tools do you use?
•Clip Studio Paint
•16" Wacom Cintiq
•Silhouette Cameo 4
When will you open for Commissions?
Unfortunately it is alot of work to take on a bunch of commissions. So I rarely have them open while I have university.
Shop
Free Shipping
A free shipping option should appear for orders over $50 NZD. Please note, that this free shipping does not include tracking.
Where do you ship from?
I ship from Auckland New Zealand
Why can't you ship to my country?
If you cannot ship to your country at the check out option, that means that I am unsure if I can ship to you. If you wish, you can message me to request that I sort out shipping with you specifically.
Why can't I purchase anything from the 'accessories' collection as an international customer?
Currently shipping anything other than prints and stickers internationally is too expensive for the customer. I may create an option for international shipping in the future, but regardless it will still be very expensive. For now, if you are an international customer, please take a look at my prints and stickers, which can be delivered cheaply to you.
If you wish, you can message me to request that I sort out shipping with you specifically. But the 'free shipping' option will not be available.
Refunds & Replacements
I do not do refunds, but I can replace products / orders for you. If your package is lost / damaged in the mail, let me know and I will resend your order for free. However, I do not do change-of-mind replacements. Thankyou!
Wrong Address
If you have entered in your address incorrectly, please let me know as soon as possible. It's important that I change your address before it is shipped out. Otherwise, I may have to charge you to ship out a replacement order.
Contact
If you have any questions, feel free to send a message to me on Instagram or Twitter. You can also email me on my contact form or respond to the order confirmation email.
What's the current Freebie?
Every order comes with one free sticker! Check out my 'news' page to see what the current freebie is!
Shipping
Prices in $NZD
New Zealand - Domestic:
Small Letter (Stickers only) - Not Tracked | Economy Small Prints - Not Tracked | Economy Large Prints - Not Tracked | Economy - Tracked |
$2.00 | $3.30 | $4.60 | $7 |
Oversize Surcharge (Products in the 'accessories' collection) TRACKED |
+ $4 to base cost |
Shipping time:
Not Tracked: 3-14 days
Tracked: 1-5 days
Note that these are rough estimates. The order will be shipped 1-3 days after the order is placed.
Australia:
Small Letter (Stickers only) - Not Tracked | Economy Small Prints - Not Tracked | Economy Large Prints - Not Tracked | Economy - Tracked |
$3.30 | $4.00 | $5.30 | NA |
Shipping time:
Not Tracked: 2-5 Weeks
Note that these are rough estimates. The order will be shipped 1-3 days after the order is placed.
International (USA, CANADA, UK):
Small Letter (Stickers only) - Not Tracked | Economy Small Prints - Not Tracked | Economy Large Prints - Not Tracked | Economy - Tracked |
$4.00 | $4.60 | $6.90 | NA |
Shipping time:
Not Tracked: 3-8 Weeks. The usual delivery time is 1 month.
Note that these are rough estimates. The order will be shipped 1-3 days after the order is placed.